ACH (Automated Clearing House) - The means by which a TenderCard
merchant pays for their transactions and hosting fees. The
funds are debited directly from the merchant's bank account
(DDA).
Acrylic Stand - Clear plastic stand that holds a point of
purchase display insert and cards. Comes with the starter
kit. See the display
items section of this website
for more information.
Balance Inquiry - (Transaction) The method by which the
available funds on a card may be checked.
Breakage - The amount of money left on a card that is never
used by the cardholder.
Business Legal Name - The name under which a merchant or
other entity officially does business. See DBA.
Card Sleeve - A paper sleeve that houses a gift card for
the purpose of gift giving with spaces for the card purchaser
to write information such as: to, from and how much the card
is worth. See the display
items section of this website
for more information.
Card Stock - Blank cards of different base colors. See
the 1color pre-designed section of this website for more
information.
Closed Loop - Describes the relationship between a merchant
and TenderCard wherein the merchant’s terminal dials
directly to TenderCard without passing through any third
party. This means cards can only be used at a single
merchant location. See semi-closed loop.
Credit - (Transaction) adding funds to an existing TenderCard
account.
Custom Card - A card displaying artwork and/or logos that
are specific to the merchant. See the 1color
custom and 4color
custom sections of this website for more information.
DBA (Doing Business As) - The name by which a business is
known to the public. Sometimes, but not necessarily,
different from the business legal name.
DDA - Direct Deposit Account. The merchant's bank/checking
account.
DPI (Dots Per Inch) - This is the digital resolution of
an electronic image. See the card/artwork specs section
of this website for more information.
Download - A program built by TenderCard that meets the
merchant's specifications according to the application.
Escheatment - The process of turning over unclaimed or abandoned
funds from a stored value card to the merchant.
Force - (Transaction) When a transaction cannot be processed
electronically this function allows a receipt to be printed
reflecting a transaction for the cardholder. As this transaction
never reaches TenderCard’s server, it must be reentered
once connectivity has been restored.
IMATTS™ (Internet Merchant Automated TenderCard
Transaction Servers) - The secure host for TenderCard that captures,
processes and stores all transaction data.
Integrated - A TenderCard program built into the same terminal
that is operating a credit card program.
ISO (Independent Sales Organization)
- The outside sales
force that drives all of TenderCard’s business.
Issue - (Transaction) The first time value is placed onto
a card (card activation).
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